Job Openings in Sacramento County and Beyond

Salesforce Administrator

Sacramento, CA 95833

Posted: 06/17/2024 Employment Type: DirectHire Industry: Accounting Job Number: 1684052

Job Description

We are recruiting a Salesforce Administrator for a leading regional community servicing non-profit organization. This is a great opportunity to join an organization that offers a hybrid work environment (3 days onsite, 2 days remote), excellent employee benefits, 401(k) with a generous employer match and career advancement. The Salesforce Administrator will be responsible for the day-to-day configuration, support, maintenance, and improvement of the company database.  Salary range:  $112,000 - $130,000 DOE.


The ideal candidate will have strong technical ability, project management skills and an analytical approach. 


RESPONSIBILITIES:

  • Serve as the system administrator for Salesforce.
  • Handle all administrative functions, including: User maintenance, Page layout modification, Report and dashboard generation, and Creation of new fields.
  • Apply project management oversight to Salesforce.
  • Evaluate and report on Salesforce user performance.
  • Gather feedback and requests for system improvements and implement changes as needed.
  • Develop solutions to address Salesforce challenges.
  • Function as a subject matter expert and resource, attending meetings, conferences, and giving presentations.
  • Automate processes using Salesforce tools (Process Builder, Flow Automation, Validation Rules).
  • Identify, install, and maintain apps from AppExchange for event management, mass email, document merge, etc.
  • Train new users and enhance Salesforce skills across the company.
  • Document customizations made in Salesforce.
  • Plan for upgrades, seasonal releases, and long-term projects.
  • Actively participate in capturing, developing, sharing, and effectively using Salesforce knowledge.
  • Perform other duties as assigned.


SKILLS & QUALIFICATIONS:

  • Bachelor’s degree in a related field or equivalent professional experience.
  • Minimum of three (3) years of related experience.
  • Strong understanding of Salesforce platform, best practices, and functionality.
  • Strong project management skills.
  • Salesforce Admin (ADM201 and ADM211) certification preferred.
  • Experience with nonprofit organizations institutions preferred.
  • Expert knowledge in Windows, Microsoft Office, Outlook, database software, and internet use.
  • Proficient with cloud-based systems (Salesforce, Concur, Zoom, Teams, Mailchimp, Constant Contact).
  • Excellent oral and written communication skills, including public speaking and presentation skills.
  • Ability to effectively present information to top management, public groups, and Board of Directors.
  • Ability to work collaboratively with co-workers and organizational partners.
  • Demonstrated ability to meet deadlines and prioritize multiple requests.
  • Creative and analytical thinker with strong problem-solving skills.
  • Ability to assess the impact of new requirements on Salesforce and other integrated systems.
  • Demonstrated ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Flexibility and ability to perform in a fast-paced organization.

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