Job Openings in Sacramento County and Beyond
Referral Coordinator (Bilingual Spanish)
Responsibilities: Coordinating care for incoming referrals for patients. Obtaining and updating patient demographics and insurance information. Updating and uploading information into EHR system. Collecting co-payment and balances. Obtaining prior authorizations for office visits/procedures. Calling incoming referrals in a timely manner to get patients schedule and sending out outgoing referrals. Answering patient questions.
Requirements: 2+ years' prior experience working in a medical front office setting or referral coordinator role. 2+ years of working knowledge of healthcare insurances (preferably HMOs, PPOs, Medicare, and Medicaid.) Bilingual Spanish required. Experience with processing incoming and outgoing referrals. Proficient with MS Office and working with various database systems. Excellent communication and interpersonal skills. Strong multi-tasking ability. Ability to use good judgement and pass on boarding requirements(drug and background screening.) Ability to empathize with patients of various ages and backgrounds.