We have partnered with an amazing community based non-profit organization in Sacramento in their search for an Operations Director. Our client offers 100% benefits for the employee (medical, dental, vision), and generous PTO to include sick and holiday pay. This role presents a meaningful opportunity to make a difference in the lives of women and families in need. The organization has a powerful mission of assisting women experiencing homelessness in securing employment and supporting their families. The Operations Director will work closely with the Executive Director to oversee all aspects of the organizational operations and contribute to the achievement of strategic goals. Salary: $93,000.

The ideal candidate will be a visionary leader with a proven track record of driving organizational growth, fostering a positive work culture, and ensuring operational excellence.

RESPONSIBILITIES:

• Serve as the internal leader for the organization.
• Implement a three-year strategic plan and develop new processes and approaches to achieve the goals set forth. 
• Coordinate the annual operations plan and budget. 
• Provide regular reports on progress, barriers, and outcomes. 
• Serve on board committees related to operations and work culture to achieve the goals of the strategic plan. 
• Lead the performance management process that measures and evaluates progress against goals for the organization 
• Conduct new hire orientations and exit interviews. 
• Ensure creation of personnel files and maintain other employee documents in a confidential, orderly, and accurate manner. 
• Ensure compliance with labor regulations. 
• Administer employee Medical/Dental/Vision/Life Insurance and Simple IRA benefits. 
• Upgrade human resources functions including but not limited to: training, development and oversight of policies and procedures, compensation and benefits, employee relations, performance evaluation and recruiting. 
• Provide support to employee in HR-related topics.
• Develop and implement a Balanced Scorecard Metric to measure the success throughout the organization from: financial health to program outcomes. 
• Ensure prompt, consistent and clear internal communications.   
• Analyze the current technology infrastructure and scope out the next level of IT and financial systems that support program and organizational growth.  
• Manage facilities to appropriate standards and act as liaison with the building owner, vendors, and contractors. 
• Develop and implement strategies to ensure that program data collection is in line with grant application and reporting requirements.

QUALIFICATIONS:

• Undergraduate degree in business administration, nonprofit management, human relations, or related field required, MBA or similar advanced degree desired
• Results-proven track record of exceeding goals and a bottom-line orientation
• High level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget
• Strong problem solving, project management, and creative resourcefulness 
• Strategic Vision and ability to anticipate future consequences and trends, and incorporate them into the organizational plan 
• Exceptional leadership skills - a team builder who has experience in sustaining and scaling up organizations; ability to connect to staff both on an individual level and in large groups
• Action Oriented—enjoys working hard and looks for challenges; able to act and respond as necessary, even if limited information is available; not afraid to take charge of a situation 
• General Management—thorough understanding of finance, systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, information systems, and human resources