We are seeking, on behalf of our client, an experienced Supervisor to lead a Community Case Management Program serving diverse residents across Sacramento. This role offers the opportunity to guide a dedicated team, strengthen service delivery, and support programs that advance housing stability, economic mobility, and overall community well-being. The ideal candidate brings experience in case management or community program leadership, thrives in a people-centered environment, and is committed to supporting individuals and families as they access essential services.
- $80,000-$90,000 (DOE)
- Direct Hire
- 100% onsite
- Comprehensive benefits package, including CalPERS pension, free medical and dental coverage for the full family, and free vision coverage for employees (plus one).
- Work–life balance supported through a 9/80 schedule with every other Friday off, generous paid time off, 12 holidays, 2 floating holidays, and additional leave options.
- Professional growth and financial support through tuition reimbursement up to $5,250 per year.
- Employee-friendly perks such as a downtown parking subsidy and a collaborative, mission-driven workplace culture.
PRIMARY RESPONSIBILITIES:
- Lead, coach, and develop program staff to ensure strong performance, effective teamwork, and high-quality client service.
- Oversee daily program operations, including eligibility reviews, service coordination, documentation accuracy, and timely recertifications.
- Ensure compliance with applicable federal, state, and organizational policies while maintaining organized records and program waitlists.
- Conduct staff meetings, performance evaluations, and ongoing training to support continuous learning and professional growth.
- Strengthen workflows and communication by improving processes and collaborating with community partners, service providers, and clients to support broader employment and community impact goals.
SKILLS AND QUALIFICATIONS:
- Bachelor’s degree with two years of experience in case management, advocacy, community services, or a related field; or an associate’s degree with five years of relevant experience.
- Minimum of two years of supervisory experience within case management or program operations.
- Solid understanding of program compliance, eligibility processes, and client service standards.
- Strong communication skills, cultural competence, and the ability to work effectively with diverse populations.
- Demonstrated ability to lead teams, manage multiple priorities, maintain accuracy under deadlines, and use computers, data systems, and program-related software effectively
