We are recruiting for a Human Resources Operations Specialist to join a thriving organization in Sacramento. Our client offers comprehensive benefits 100% covered for the employee, a vibrant work culture, opportunities for career advancement, a 401(k) plan, complimentary snacks, and other attractive benefits! The HR Operations Specialist will oversee the administration of employee benefits programs including leave of absence, retirement plans, medical, dental, and vision insurance, temporary disability programs, and workers' compensation. This role is on site, Monday to Friday, in Sacramento. 

Salary range: $85,000-$110,000 DOE plus discretionary bonus.

Qualified candidates should have a minimum of five years' experience in human resources with a strong background in benefits administration. Excellent customer service skills and in-depth knowledge of benefits, workers' compensation, and 401(k) plans are essential.

PRIMARY RESPONSIBILITIES:

• Assist with the administration of all benefits and retirement programs, including medical, dental, vision, disability, and 401(k) plan.
• Ensure the accuracy of all benefits enrollments in the HRIS with accurate eligibility information.
• Process personnel transactions on a regular basis using the HRIS payroll system to add or make updates to employee records including address, pay changes, taxes, deductions, contributions, merit increases and evaluation dates.
• Review applications for retirement benefits for compliance and qualifications; explains benefit options.
• Process medical, dental, life insurance, vision care invoices.
• Respond to inquiries from employees, retirees, and beneficiaries; provide guidance regarding employment issues, benefit eligibility, retirement, entitlement, processes, and/or related concerns. 
• Assists employees regarding benefits claim issues and plan changes.
• Assists with the open enrollment process.
• Build strong relationship with broker firm to stay up to date on industry best practices and plan options. 
• Ensure accurate coding for worker's compensation by advising Payroll and requesting additional codes, as necessary.
• Collaborate with broker and carrier on worker’s compensation claim resolution, renewals, and audits.
• Manage full cycle claims processing including engaging with medical facilities, creating procedures, and maintaining process documents, internal staff training, and employee resolutions.
• Manage unemployment claims process to ensure timely response to each claim to validate, log, confirm, dispute, report and close.
• Stay current with all employment related laws and requirements.
• Process subpoenas, requests for information, lawsuits, legal notices, and work with company and insurance carrier law firms to provide all information for company defense.
• Report proactive cost savings opportunities and current data trends to leadership related to WC, Unemployment Insurance, Terminations, Benefits and Employee Relations challenges.

SKILLS & QUALIFICATIONS:

• Bachelor’s degree in human resources or related field of study.
• HR Certification a plus. 
• Minimum of five years’ experience in human resources and benefits administration.
• Extensive knowledge of employee benefits and applicable Federal and state wage & hour laws.
• Strong working knowledge of Workers’ Compensation, 401(k) Plans, and Medical Benefits
• Excellent written and verbal communication skills.
• Possesses effective organizational and time management abilities.
• Critical thinker with strong problem-solving skills. 
• Proficient with Microsoft Office Suite.