We are seeking a detail-oriented Fraud Investigator to join our Sacramento-based client’s Loss Prevention team. In this role, you will be responsible for monitoring, investigating, and resolving fraud cases to safeguard both customers and the organization. The ideal candidate will demonstrate strong analytical skills, proficiency with fraud detection tools, and the ability to balance compliance requirements with a positive member experience. Our client, a highly respected financial institution, offers professional growth opportunities and a collaborative workplace where your contributions will make a meaningful impact.

• Pay: $34.83
• Hybrid role with a 6-month Contract.

PRIMARY RESPONSIBILITIES:

• Operates fraud monitoring tools and processes, ensuring timely detection, verification, and resolution of suspicious activity.
• Conducts investigations and analysis of fraud cases, documenting findings, identifying points of compromise, and mitigating potential losses.
• Handles fraud case types including deposit, account, and check fraud, while maintaining a positive member experience.
• Ensures compliance with federal and state regulations, internal audit standards, and credit union policies related to fraud and financial security.
• Prepares and maintains documentation, including reports for BSA/AML requirements, SAR filings, law enforcement requests, and case closures.
• Collaborates with stakeholders, responding to member inquiries, coordinating with vendors, and working with law enforcement and other institutions to reduce fraud.
• Supports fraud prevention initiatives, staying current on industry trends, assisting with staff training, and promoting awareness across branches and departments.
• Maintains confidentiality and integrity, safeguarding sensitive information, monitoring vulnerable accounts, and contributing to departmental performance tracking.

SKILLS AND QUALIFICATIONS:

• Education: Associate’s degree or equivalent combination of education and experience.
• Experience: 3–4 years in financial institutions or law enforcement, with exposure to fraud, AML, or card fraud.
• Regulatory knowledge: Familiarity with Visa regulations, AML/BSA, OFAC, and applicable federal and state compliance requirements.
• Technical skills: Proficiency in Microsoft Excel, basic PC applications, and office equipment; knowledge of credit union products and services.
• Organizational and communication abilities: Strong attention to detail, ability to prioritize tasks, meet deadlines, and communicate effectively with internal and external contacts.
• Professional qualities: Self-motivated, sound judgment, and ability to work independently or collaboratively in a team environment.