We are recruiting for a Donations Coordinator to join a highly respected and well-funded non-profit organization in Sacramento. This is an onsite, contract to hire opportunity. Once hired on, our client offers an excellent benefits package including medical, dental, vision, retirement plan with company match, paid vacation, sick leave, 11 paid holidays, tuition reimbursement, and career advancement opportunities! The Donations Coordinator is responsible for daily accounting and processing of donor gifts into a database and providing customer service to donors over the phone and in person. Pay: $23-$25/hour DOE.

 
The qualified candidate will have three years of administrative experience, exceptional customer service and strong problem solving skills. Experience with Raiser’s Edge and Greater Giving databases is required.

PRIMARY RESPONSIBILITIES:

• Provide administrative support and assistance as needed to the Director of Philanthropy. 
• Manage mailing lists as needed. 
• Compile donor reports for the Director of Philanthropy and for other department staff as needed. 
• Attend and participate in staff meetings. 
• Ensure proper entry of donor names and contact information in donor database to ensure accurate reporting and prompt donor recognition. 
• Accurately enter all gifts into database system (cash, check, credit card, in-kind, pledges, Internet EFT, etc.) 
• Analyze and research each gift stimulus, assign correct gift codes, enter constituent information into database.
• Track donor acknowledgements and thank you letters/notes for the Philanthropy Department and CEO. 
• Prepare gift acknowledgment letters, invoices, and receipts. 
• Oversee the accuracy of the donor database. Update individual and organization records, make address corrections, code changes, additions, and merges. 
• Maintain major gifts - information to display on lobby monitor. Manage memorial and honor gifts including recording, recognition, and additions to lists for wall monitor.  
• Manage monthly reconciliation of Philanthropy and Finance department records. 
• Receive, process and code in-kind donations. 
• Ensure the highest level of customer service for each contact. 

SKILLS & QUALIFICATIONS:

• AA or Bachelor’s degree.
• Minimum of three years professional administrative experience. 
• Attention to detail and highly organized.
• Excellent customer service. 
• Proficient in MS Office (Word, Excel, Outlook).
• Exceptional verbal and written communication.
• Ability to maintain confidentiality and exercise discretion.
• Driving is an essential function of this job. As such, employees in this position will be required to furnish their own vehicle to be used in the course of employment. A valid driver’s license and minimum insurance coverage are also required.
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