We are recruiting a Direct Loan Processor to join our highly reputable client at their corporate office in Sacramento. The Direct Loan Processor is responsible for the fulfillment operations of new consumer loan applications through the direct lending channels.
The ideal candidate will have previous banking/financial institution experience and prior consumer loan processing experience. This is a six-month contract opportunity with the potential to be hired full-time!
Pay: $22.00/Hour (DOE)
PRIMARY RESPONSIBILITIES:
- Conduct member interviews and gather information to satisfy loan conditions.
- Audit various operational documents, including executed loan documents, and reports to ensure proper procedural compliance, accuracy, and authenticity.
- Maintain a thorough understanding of state and federal laws and regulations.
- Meet performance standards comparable to grade level in funded loan and/or e-mail volume, and phone efficiency in a fast-paced environment.
- Perform support functions such as e-mail correspondence, consumer loan fulfillment, audit, call escalations, or other.
- Results oriented including a willingness to take on any task required to meet or exceed team goals and objectives.
- Perform financial analysis of personal and corporate tax returns and applicable schedules, 4506T forms, W-2s, and pay stubs.
- Ability to identify potential fraud, suspicious activity, and identity theft.
- Perform other tasks as assigned.
SKILLS AND QUALIFICATIONS:
- High school diploma or equivalent required.
- 2 years of experience in customer service or transaction processing preferred; background in call center or consumer lending environments is a strong plus.
- Excellent oral and written communication skills.
- Ability to multi-task.
- Possess and use sound judgment.
- High attention to detail and accuracy.
- Working knowledge and ability to use Microsoft Office software or other standard office equipment.
- Ability to work independently and in a fast-paced environment.
