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Customer Service Representatives

Rocklin, CA 95765

Posted: 10/17/2021 Employment Type: TempToFT Industry: None Job Number: 1565866

Job Description

PACIFIC STAFFING is proud to partner with an innovative technology company based out of Rocklin, CA. We are recruiting experienced Customer Service Representatives who thrive in delivering TOP customer service to their clients. Our ideal candidates will have experience in customer service call center (IT Help Desk experience a plus!), technology savvy and possess strong attention to detail and follow-up. Experience within the Dental Industry is preferred. 


Our client offers a competitive hourly rate and is in growth mode so opportunities within this organization are limitless! This technology company is progressively changing the way dental offices manage their businesses. This is a call center environment. 


Job requirements: 


  • A minimum of 1 - 2 years experience in a call center setting OR dental industry background, i.E., supporting a private dental practice, billing, claims, front office.
  • Experience navigating directories, troubleshooting and log analysis. 
  • Perform tasks with minimal supervision.
  • Tracking, updating, and driving progress for individually assigned cases. 
  • Have the drive to work closely with all other relevant teams to maximize all opportunities. 
  • Experience using Zendesk, Google Suite, Airtable, Slack, etc. 
  • Ensure customer satisfaction. 


If you are interested, please email your resume to liza@pacificstaffing.Com 


Thank you! 
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