Job Openings in Sacramento County and Beyond

Service Coordinator

Sacramento, CA | Temp-to-Hire Position

Post Date: 05/03/2018 Job ID: 39244.1 Industry: Administrative/Clerical
A local Commercial Design client has an excellent opportunity for a Service Coordinator who prepares proposals and quotations for project requests. This role will offer support to Account Project Managers and coordinates with a variety of stakeholders (customers, sales, vendors, accounting and operations) to provide accurate and timely order management, documentation, and information. The ideal candidate will have experience in B2B client service and complex account coordination. This is a great Temp-to-Hire opportunity!

Responsibilities: Provides excellent internal and external customer service. Produces accurate quotation and order documentation. Researches and resolves order discrepancies. Researches product and pricing information for quotes and proposals. Produces professional correspondence, and documentation. Provides support over the phone for customer inquiries. Schedules and monitors timeframes to assure they meet the customer'sneeds. Creates and processes service orders; schedules service installation.

Requirements: High School graduate. 3-5 years' experience with B2B customer service, sales, project or order management. Design, Architectural, or Technology industry experience preferred. Experience with an ERP system a plus. Excellent writing skills; grammar, spelling, business correspondence. Proficiency with Microsoft Office: Word, Excel, Outlook. Outstanding interpersonal and communication skills. Excellent organizational and time management skills. Strong customer service orientation. High sense of urgency. Excellent follow-up skills.

Elizabeth Mann


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