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Service Coordinator

Sacramento, CA | Temp-to-Hire Position

Post Date: 02/15/2018 Job ID: 39049.1 Industry: Administrative/Clerical
We are seeking an energetic Service Coordinator for our client in Sacramento. The Service Coordinator prepares proposals and quotations in response to service or warranty requests. This position coordinates with a variety of sources (customers, sales, vendors, accounting and operations staff) to provide accurate and timely order management, documentation, and information. The ideal candidate will have excellent customer service and high attention to detail.

Responsibilities: Provides internal and external customer service at a high level. Produces accurate quotation and order documentation. Researches and resolves order discrepancies. Researchesproduct and pricing information for quotes and proposals. Produces professional correspondence, and documentation. Provides telephone support for customer inquires. Schedules service and warranty technician; monitors timeframes toassure they meet the customer's needs. Creates and processes Warranty service orders; schedules service installation.

Requirements: High School graduate. 2 years' experience with customer service or ordermanagement. Excellent writing skills; grammar, spelling, business correspondence. Proficiency with Microsoft Office: Word, Excel, Outlook. Outstanding interpersonal and communication skills. Excellent organizational and timemanagement skills. Strong customer service orientation. High sense of urgency. Excellent follow-up skills.

Elizabeth Mann


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