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Patient Service Representative - Direct Hire

Sacramento, CA | Direct Hire Position

Post Date: 07/12/2018 Job ID: 39707.1 Industry: Healthcare/Medical
Healthcare Recruiter, Lucy Wright, is searching for two Patient Service Representatives. These positions will be located in a newly developed, high volume and fast paced call center for eye surgery clinic in Sacramento. Our client offers excellent healthcare benefits including dental/vision as well as a health savings plan, life insurance, and two weeks of vacation after the first year. Ideal candidates will have experience working with California insurance and have a positive, customer service oriented demeanor. This direct hire position is Monday-Friday, 8am-5pm.

Responsibilities: Answering phones. Appointments (creating new, rescheduling, cancelling and confirming). Assisting with referrals and authorizations. Insurance eligibility checks. Will rotate with front office as needed and will need check-in/check-out experience.

Requirements: Minimum two years' related experience working in the medical field. Ophthalmology or optometry experience strong desired. California insurance experience required (including Medicare, Medical, PPOs). Outstanding customer service skills. Excellent written and verbal communication skills. Working knowledge of primary, secondary, and supplemental insurance. EPIC EMR experience a plus.

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