Job Openings in Sacramento County and Beyond
Patient Registration Representative
Responsibilities: Obtains and/or verifies demographic, clinical, financial, and insurance information in the process of pre-registering and financially clearing patients for service delivery. Conducts insurance eligibility and benefit verification, referral and authorization, and financial education. Performs activities that relate to pre-registration and financial clearance for multiple patient types (e.G. Inpatient Admissions, Diagnostic Outpatients, Ambulatory Surgery, Series accounts), and supports coverage of other departmental divisions. Communicate frequently with patients/family members/guarantors, and physicians/office staff in the deployment of key activities.
Requirements: 2 years' experience within a hospital or clinic environment, insurance company, or managed care organization performing financial counseling, financial clearance and/or customer service activities. General knowledge of patient access financial counseling functions in acute and non-acute settings preferred. Working knowledge of medical terminology desired. Working knowledge and understanding of insurance terminology. Excellent time management skills. Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. Ability to use good judgment and clear on boarding requirements (background/drug screening.)