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Patient Registration Representative

Roseville, CA

Posted: 02/22/2019 Employment Type: Temporary Position Industry: Healthcare/Medical Job Number: 40736.1
A premier and established Healthcare organization is looking for multiple patient registration representatives to support their Preregistration Department. The Patient Registration will serve as the pre-service point of contact to obtain all necessary information to pre-register and financially clear patients prior to their date of service. Will handle non-clinical referrals and authorizations and unbilled account follow up all while enhancing the patient experience. This is an exciting opportunity to get your foot in the door with a well-established organization, with the possibility of long term employment.

Responsibilities: Obtains and/or verifies demographic, clinical, financial, and insurance information in the process of pre-registering and financially clearing patients for service delivery. Conducts insurance eligibility and benefit verification, referral and authorization, and financial education. Performs activities that relate to pre-registration and financial clearance for multiple patient types (e.G. Inpatient Admissions, Diagnostic Outpatients, Ambulatory Surgery, Series accounts), and supports coverage of other departmental divisions. Communicate frequently with patients/family members/guarantors, and physicians/office staff.

Requirements: 2 years of experiencewithin a hospital or clinic environment, an insurance company, managed care organization or other financial servicesetting, performing financial counseling, financial clearance and/or customer service activities. General knowledgeof patient access financial counseling functions in acute and non-acute settings preferred. Working knowledge of medical and insurance terminology desired. Excellent time management skills. Ability to utilize multiple modes of communication (e.G. Phone, fax, patient portal, e-mail, physician portal, mail, etc.) Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. Ability to use good judgment and clear on boarding requirement.

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