Job Openings in Sacramento County and Beyond
Patient Registration Representative (Bilingual)
Responsibilities Obtains and/or verifies demographic, clinical, financial, and insurance information in the process of pre-registering and financially clearing patients for service delivery. Conducts insurance eligibility and benefit verification, referral and authorization, and financial education. Performs activities that relate to pre-registration and financial clearance for multiple patient types (e.G. Inpatient Admissions, Diagnostic Outpatients, Ambulatory Surgery, Series accounts), and supports coverage of other departmental divisions. Frequent communications will occur with patients/family members/guarantors, and physicians/office staff in the deployment ofkey activities.
Experience 2 years of experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities. Bilingual Cantonese, Vietnamese, Mandarin, Russian, or Spanish is a firm requirement. General knowledge of patient access financial counseling functions in acute and non-acute settings preferred. Working knowledge and understanding of insurance terminology. Ability to use good judgment and clear on boarding requirements (background/drug screening.)