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Healthcare Insurance Member Service Representative (L&H)

Downtown Sac, CA | Temporary Position

Post Date: 09/12/2017 Job ID: 38683.1 Industry: Healthcare/Medical
We are recruiting for multiple experienced Healthcare Insurance Member Service Representatives for a highly progressive organization in downtown Sacramento. This position will serve as the initial contact and representative in handling open enrollment, verification/clarification of health benefits, and billing inquiries. Ideal candidates will have an active L&H license and experience with IFP's. This contract lasts about 4 months with a very generous bonus given to those who complete the project. This is an immediate need, applytoday!

Responsibilities: Answer inbound calls through the queue. Communicate health benefits to customers; understand policies, rates, eligibility. Maintain accurate records and documentation. Generate correspondence. Process endorsement requests. Investigate and resolve customer problems and disputes in a timely and efficient manner. Generate Health insurance quotes. Provide assistance and technical guidance as it relates topolicy, billing inquiries, and status requests. Other projects as assigned.

Requirements: 2-3 years commercial Insurance customer service (contact center environment) experience. Current Life & Health license required. High School diploma or GED required. Have a sound understanding of commercial Insurance requirements and billing cycles. Strong verbal and written communication skills. Must be able to analyze the member's needs and place them in the right health insurance product. Proficientwith Microsoft Office. Must be available to start immediately.

Pay: $19/hour.

Elizabeth Mann

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