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Healthcare Insurance CSR (with L&H License)

Downtown Sac, CA | Temporary Position

Post Date: 08/09/2018 Job ID: 39850.1 Industry: Insurance
We are recruiting for multiple experienced Healthcare Insurance Service Representatives for a highly progressive organization in downtown Sacramento. This position will serve as the initial contact and representative in handlingopen enrollment, claim inquiries, verification/clarification of health benefits, and billing inquiries. Ideal candidates will have an active L&H license and Certification in ACA and/or Medicare. This is a long term contract position, 6+ months with a very generous bonus given to those who complete the project. This is an immediate need, apply today!

Responsibilities: Answer inbound calls through the queue. Communicate health benefits tocustomers; understand policies, rates, eligibility. Maintain accurate records and documentation. Generate correspondence. Process endorsement requests. Investigate and resolve customer problems and disputes in a timely and efficient manner. Generate Health insurance quotes. Provide assistance and technical guidance as it relates topolicy, billing inquiries, and status requests. Other projects as assigned.

Requirements: 2-3 years commercial Insurance customer service (contact center environment) experience. Current Life & Health, ACA license required; ACA and/or Medicare certification preferred. High School diploma or GED required. Have a sound understanding of commercial Insurance requirements and billing cycles. Strong verbal and written communication skills. Ability to use good judgement. Must be able to analyze the member's needs and place them in the right health insurance product. Proficient with Microsoft Office. Able to clear a criminal background check. Must be available to start immediately.

Elizabeth Mann

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