Job Openings in Sacramento County and Beyond
Credit Assistant (Manufacturing)
West Sacramento, CA
Responsibilities: Answer calls from members and assist with all stages of member card account management, payment issues and transaction disputes. Provide escalated support to members directly with card services related issues. Follow-up with members when applicable. Responsible for understanding, adhering to and complying with all rules and regulations pertaining to card charges and dispute resolution. Review and work variousdaily reports as assigned. Monitor and follow-up with members and employees on various reports to include, but not limited to lost or stolen cards.
Requirements: 2+ years' with a financial institution, with experience in card processing. High school diploma or equivalent. Excellent interpersonal and customer service skills. Strong verbal and written communication. Microsoft Office Proficient. Critical thinking and problem solvingskills. Ability to be flexible and navigate changes in a busy environment.