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Client Order Processor

Roseville, CA | Temp-to-Hire Position

Post Date: 02/15/2018 Job ID: 39001.1 Industry: Administrative/Clerical
We are recruiting for a Client Order Processor for an organization in the Roseville/Rocklin area. The Client Order Processor assists the customer, sales staff and other team members in the daily functions of proposal and quotation preparation, order processing, expediting and order management. The ideal candidate has excellent organizational and time management skills. The Client Order Processor works independently to organize and produce all phases of work.

Responsibilities: Provides internal and external customer service at a high level. Produces accurate quotation and order documentation from specification information. Reviews quote and order registers for accuracy. Researches and resolves order discrepancies. Researches product and pricing information forbids, quotes and proposals. Produces professional correspondence, proposals and documentation. Provides telephone support for customer inquiries. Requests installation manpower for small deliveries from the scheduler. Works with vendors to secure schedules, expedite orders and resolve problems. Works with Project Management and Operations to resolve damages, returns and punch list items. Provides timely customer status reports as required by customer and/or customer service team members. Secures special pricing and engineering quotes from manufacturers as required. Reviews order conversion forms for accuracy and required signatures. Provides appropriate order documentation to customers, sales, project management and operations. Assists Accounting staff in resolving invoicing issues and Accounts Payable discrepancies.

Requirements: 2 years' experience in a professional office environment: customer service or order management role. High School graduate. Excellent writingskills; grammar, spelling, business correspondence. Typing, by touch, at a minimum of 40 wpm; 10-key by touch. Proficiency with Microsoft Office applications. Excellent interpersonal and communication skills. Strong team player. Outstanding customer service orientation. Ability to organize and manage multiple priorities. High sense ofurgency. Excellent follow-up skills.

Pay: $18-$20/hr.

Elizabeth Mann

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