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Patient Services Representative

Davis, California | Temporary Position

Post Date: 06/13/2017 Job ID: 38378.1 Industry: Healthcare/Medical
We are seeking a Patient Service Representative to join a specialized healthcare practice in the Davis area. The Patient Services Representative will provide first point of contact customer service for patient inquiries regarding appointments, eligibility, and answer general patient questions. The ideal candidate issharp, motivated, and has excellent people skills. This is a long term contract opportunity.

Responsibilities: Acts as first point of contact for incoming customer inquiries and requests by email, phone, and web portal channels. Takes messages, triages calls and routes calls as is appropriate. Determinespatient eligibility. Receives and processes fees or credit card payments prior to client appointments. Facilitates new patient registration, updates patient demographics, schedules patient appointments and follows up with reminders for upcoming appointments. Br>
Requirements: 6 months -1 year experience in a healthcare setting. Previous experience with customer service and interacting with patients required. Strong reliability and communication skills.Excellent attention to detail. Ability to operate a multi-line phone system.

Pay: $15.50/hour.

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