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Customer Service Scheduler

Elk Grove, California | Temp-to-Hire Position

Post Date: 07/14/2017 Job ID: 38570.1 Industry: Customer Service
We are recruiting for a Customer Service Scheduler for our client in Elk Grove. The ideal candidate must be able towork well under pressure, have excellent customer service, and strong troubleshooting skills. This position will beanswering high volume calls, especially during the Summer and Winter and assisting customer requests. Full Time shift is Tuesday-Saturday, 11: 30am-8: 00pm. This is a temporary to hire opportunity!

Responsibilities:Take incoming customer calls. Schedule and coordinate all service calls. Dispatch Service Technicians. Update customer files; file service orders. Accurately enter and maintain data relative to scheduling using company software. Other duties as assigned.

Requirements: 1-3 years' experience in a phone Customer Service position. Minimum high school diploma or equivalent. Strong problem solving skills. Ability to work under pressure and handle stressful queries. Proficient with computers and MS Office programs. Outstanding customer service and interpersonal skills.

Pay: $14/hour.

Elizabeth Mann

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