Job Openings in Sacramento County and Beyond
Customer Service Associate- Bilingual
Roseville, California | Temp-to-Hire Position
Responsibilities: Acts as first point of contact for incoming customer inquiries and requests by email, phone, and web portal channels. Takes messages and routes calls as is appropriate. Understands the organization and helps navigate patients through the processes. Determines client and patient eligibility. Receives and processes fees or credit card payments prior to client appointments. Facilitates new patient registration, schedules patient appointments and follows up with reminders for upcoming appointments.
Requirements: 1+ year's in a healthcare setting. Excellent customer service and communication skills. Bilingualin Spanish, Russian, or Punjabi. Computer literacy, including Word, Excel, and PowerPoint; database software and EHR experience a plus. Proficient in Microsoft Office. Pay $15-$16 DOE. Mon-Friday.